Myths About Staffing Agencies Debunked

Recruiting and staffing agencies have evolved significantly from their traditional role of providing temporary assistance to fill last-minute gaps in the workforce, especially for entry-level positions. Now, with the rising global demand for skilled personnel, these agencies have become an integral part of an organization’s talent acquisition strategy. Staffing firms today offer top-tier talent to fill temporary, contract-to-hire, and permanent positions at all levels and departments of an organization. By partnering with a staffing agency as part of a comprehensive talent acquisition strategy, businesses can significantly improve their productivity and profitability.

Myth: Staffing Agencies Only Provide Low-Level Temporary Employees

While some staffing agencies do specialize in temporary and contingent workforce solutions, many offer a variety of services tailored to the needs of the employer. In fact, it’s common for staffing and recruiting agencies work with a wide range of job seekers, from entry-level to leadership.

A good staffing company will use its expertise to identify top talent and conduct thorough screening and interviewing processes to ensure that candidates have the necessary skills, experience, and qualifications for the position. They can also conduct background checks and reference checks to verify a candidate’s work history and credentials.

Using a staffing agency to hire high-level employees can be beneficial for companies that need to fill a critical position quickly or are looking to expand their talent pool. Additionally, staffing agencies can provide companies with access to a wider range of candidates and reduce the time and cost associated with the recruitment process.

The key is to choose a staffing partner that offers the type of expertise and experience needed to fill jobs in your specific industry.

Myth: Hiring Through a Staffing Company Takes Too Long

Fact: working with a staffing agency can help your internal team hire employees faster. Staffing agencies specialize in recruiting and finding qualified candidates quickly. They have a large pool of pre-screened and qualified candidates, and they can match candidates to job openings based on their skills, experience, and qualifications.

There are several factors that contribute to a recruiter’s ability to speed up your time-to-hire:

  1. Access to a large pool of candidates: Staffing agencies have a broad reach and access to a large pool of job seekers. This can increase the number of qualified candidates available for your job openings. A good partner will talk to you about their candidate outreach and how they connect with and keep relationships with potential candidates.
  2. Pre-screened candidates: Recruiters pre-screen and interview candidates, so you only receive resumes from qualified candidates who meet or exceed your stated requirements.
  3. Flexibility: Staffing agencies offer flexible staffing solutions, including temporary, temp-to-perm, and direct hire options. This allows your team to adjust staffing levels quickly to meet changing business needs.

Myth: Staffing Agencies Are Expensive

While working with a staffing partner is not free, it is not cost-prohibitive when you work with the right agency.  Although the fees charged by staffing companies vary depending on the type of staffing services provided, the benefits of using a staffing company can outweigh the cost and in many cases, the partnership ends up paying for itself.

Here are some ways that using a staffing company can be cost-effective:

  1. Reduced recruiting costs: Recruiters are responsible for sourcing, screening, and interviewing candidates. This can save your company time and money on the recruiting process.
  2. Reduced training costs: Many staffing partners offer training to their employees before they start working at your company. This can reduce the time and costs associated with training new employees.
  3. Reduced turnover costs: Flexible staffing solutions, such as temporary and temp-to-perm positions allow your company to evaluate an employee’s fit with your company before making a permanent job offer. This can reduce turnover costs associated with hiring the wrong employee.
  4. Access to a larger pool of candidates: Staffing companies have a wider reach and access to a larger pool of candidates than most companies. This can increase the likelihood of finding the right candidate quickly and reducing the time and costs associated with unfilled positions.
  5. Flexibility: Staffing companies offer flexible staffing solutions, which can help you adjust staffing levels quickly to meet changing business needs. This can reduce the costs associated with overstaffing or understaffing.

Myth: Staffing Companies Send Warm Bodies, Not Well-Aligned Employees

A few bad apples will spoil the bunch. There are certainly some irreputable firms that just send anyone out to any job, a strong staffing partner provides specialized solutions to its clients. Good staffing companies evaluate and qualify potential candidates through a multi-step process. Here are the common steps that staffing companies take to evaluate and qualify potential candidates:

  1. Application and resume screening: Staffing companies review candidates’ applications and resumes to ensure they meet the basic requirements for the job. They check for education, skills, experience, and other job-specific qualifications.
  2. Initial interview: Recruiters conduct an initial interview to assess the candidate’s qualifications, skills, and experience. They may also ask behavioral questions to evaluate how the candidate will fit into the company’s culture.
  3. Skills assessment: Some partners may administer skills assessments to test the candidate’s proficiency in specific areas, such as computer skills, language skills, or technical skills.
  4. Background check: Recruiters may conduct a background check to verify the candidate’s work history, education, and criminal history.
  5. Reference Check: Staffing companies may also conduct reference checks to verify the candidate’s work history, job performance, and character.
  6. In-person interview: They may conduct an in-person interview to assess the candidate’s interpersonal skills, communication skills, and overall demeanor.
  7. Onboarding: Once the candidate is selected, staffing companies may provide onboarding and orientation to the candidate to ensure they are equipped to succeed in their new position.

Throughout the process staffing companies can also evaluate candidates for cultural alignment. Cultural alignment refers to how well a candidate fits into the culture and values of the company where they will be working. Staffing companies understand that cultural fit is essential to a candidate’s success in a new job, and they strive to identify candidates who share the same values, work ethics, and beliefs as the hiring company. All of these steps help staffing companies identify and place qualified candidates in appropriate jobs.

Myth: Staffing Agencies Only Focus on Skills, Not Total Fit

Similar to the myth about warm bodies, some people believe that while a staffing company may conduct a thorough evaluation of an employee’s background, recruiters aren’t concerned about overall fit. The truth is that a strong staffing partner does focus on total candidate alignment.

Here are some ways that staffing companies evaluate candidates for cultural fit:

  1. Company culture assessment: A good staffing partner will work to understand the culture, values, and work environment of the hiring company. This helps them identify candidates who are a good match for the company culture.
  2. Behavioral interview questions: A strong staffing partner will use behavioral interview questions to evaluate a candidate’s fit with the company culture. These questions are designed to assess a candidate’s values, beliefs, and work ethics.
  3. Background and reference checks: Staffing companies may conduct background and reference checks to verify a candidate’s fit with the company culture. They will ask references about a candidate’s work style, communication style, and overall demeanor to evaluate whether they are a good fit for the company culture.
  4. Soft skills assessment: Recruiters may conduct a soft skills assessment to evaluate a candidate’s fit with the company culture. Soft skills such as communication skills, teamwork, and adaptability are essential to cultural alignment.
  5. Orientation: Depending on the engagement, staffing companies may provide onboarding and orientation to help the candidate integrate into the company culture. This includes training on the company’s values, work environment, and expectations

Myth: You Don’t Need a Staffing Partner if You Have In-House Recruiters

This is a pervasive myth among businesses. The truth is, staffing agencies can – and should – enhance the work of your internal recruiters in several ways. Here are some ways that staffing agencies can work with your internal recruiters to enhance the recruitment process:

  1. Candidate reach: Staffing agencies have a wider reach and access to a larger pool of candidates than most companies. This can increase the likelihood of finding the right candidate quickly and reduce the time and costs associated with unfilled positions. Staffing agencies can share this pool of candidates with internal recruiters, expanding their options and saving time in the recruiting process.
  2. Expertise: Recruiters and the staffing agencies they work for have specialized expertise in different industries, positions, and skill sets. This knowledge and expertise can be valuable to internal recruiters who may not have the same level of expertise in these areas.
  3. Faster time-to-fill: Staffing agencies are experienced in filling positions quickly, which can be beneficial for internal recruiters who manage a high volume of job openings. Staffing agencies can help internal recruiters meet their recruitment goals faster, saving time and resources.
  4. Reduced recruitment costs: Staffing agencies can help reduce recruiting costs by providing pre-screened, qualified candidates, reducing the need for internal recruiters to spend time and money on the recruiting process.
  5. Support for special projects: Staffing agencies can provide support for special projects or temporary staffing needs, allowing internal recruiters to focus on other priorities.

By working together, staffing agencies and internal recruiters can improve the recruitment process and achieve better recruitment outcomes.

Myth:  All Staffing Companies Are The Same

No two staffing companies are the same. Some have niche expertise. Some are national and some are local. Some offer a variety of services while others focus on one specific service delivery. A business should evaluate a potential staffing partner by focusing on areas like:

  1. Local market expertise: Choose a company with a good understanding of the local job market, including industry trends, available talent, and compensation rates. This knowledge can be invaluable in finding the right candidates quickly. This tends to be common in local and regional staffing companies that have deep roots in local communities.
  2. Specialized knowledge: Niche staffing companies specialize in specific industries, job roles, or skill sets. This specialization allows them to have a deeper understanding of their clients’ needs and the specific qualifications required for each job. They can also provide specialized support to job seekers, helping them identify and develop the skills required for the jobs they want.
  3. Turnaround time: Get a feel for how long a staffing company takes to fill the types of positions you have open.
  4. Personal service and attention: Choose a company that has a track record of providing A personalized service to employers. Personalized service can lead to better communication, greater responsiveness, and a better understanding of your company’s needs.
  5. Access to talent: Always ask a potential partner about their candidate database, and how they interact with and support workers. Companies that invest in nurturing their candidate pool increase the likelihood of finding the right candidate quickly, reducing the time and costs associated with unfilled positions.
  6. Cost: Be sure to understand how a potential staffing partner’s rates work and how you will be billed. It’s also important to remember that the cheapest option may not be the best option for your business.

Get To Know One of Georgia’s Top Staffing Agencies

If you are a business with operations in Georgia and you are looking for a staffing partner that has niche expertise in logistics and has deep roods in the local community, talk to the experts at SelecSource today. We have offices in Alpharetta, McDonough, Savannah, Suwanee, Dublin, and Vidalia.

At SelecSource, we are experienced in manufacturing, distribution and logistics. We commonly fill jobs like warehouse associates, forklift operators, floor management, front office, back office, customer service, administration, and accounting. All of our recruiters have specialized background experience in the logistics industry and apply that knowledge to every client engagement and they have a proven track record of helping clients reduce turnover. Our database is one of the most robust in the state, and we have great relationships with our candidates and our employees.

If you are looking to improve your hiring processes, contact the experts at SelecSource today.